Introduction
NEX ("we", "us", or "our") provides an email template design studio and accompanying web platform. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you regarding your information.
Data We Collect
Account Information
We collect your email address, username, business industry, and a securely hashed password when you create an account.
Subscription Information
We store your selected subscription plan, license key, expiration date, payment method, and transaction ID to manage your account and licenses.
Activation Information
To enforce license seat limits, we collect a device fingerprint, hostname, operating system platform, and system architecture.
Support Information
Messages submitted through our in-app support chat are stored to help resolve your requests.
Cookies
We use essential session cookies required for authentication and secure access to your account.
How We Use Your Data
Your information is used to:
- Operate and maintain the NEX platform.
- Deliver and manage software licenses.
- Verify desktop application activations.
- Process subscription and order requests.
- Provide customer support.
- Improve platform stability and security.
We never sell, rent, or trade your personal information to third parties.
Your Rights
You have the right to:
- Access your personal information.
- Update your account details.
- Delete your account.
- Request a copy of your stored data.
- Request permanent deletion of all personal data.
Most account information can be managed from Settings → Profile. For data export or complete account deletion requests, please contact us directly.
Contact
If you have any questions regarding this Privacy Policy or how we process your data, please contact us at: